How you can lead with empathy during a crisis
People have reacted differently to the new stressful situations; some coping better than others. This has meant a greater need for empathy on the part of leaders, to help those they lead cope better.
There are some practical steps you can take to learn to lead with empathy. These include learning to listen, making yourself vulnerable, and genuinely caring for others.
You may not be able to do a whole lot about a crisis, but whatever you can do will go a long way in showing empathy.
